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Free shipping on HK orders over $200

Return Policy

• In general, we are unable to accept any requests for product exchange or order cancellation

• You must immediately check whether the ordered products are damaged or missing upon receipt of goods. If you find that the ordered product is damaged, you can call our customer service department to arrange for exchange.

• If we agree that you have the right to exchange the product, but the requested replacement product has been sold out, we will refund the relevant amount to you.

• We have the right to refuse requests to exchange products that have already been received due to product appearance and incomplete accessories.

• **Returned products must include complete packaging, accessories, instruction manual and empty warranty certificate.

• The returned product must not be broken, damaged or damp.

• Products that have been registered online for warranty or have been repaired cannot be exchanged.

• The product must be returned together with all the gifts included in the purchase, otherwise we will deduct the value of the gifts from the refund.